Refund policy

We want to ensure that you love your purchase and are happy with the quality and fit. If for any reason you're not satisfied with your purchase, please return it to us within 14 days of receipt of the product/s.

Items purchased in our physical store can be returned to the store within 14 days. Items purchased online can be returned with the accompanying returns form via courier/post to our store address: Veranda, 2/116 Oceanview Road, Oneroa, Waiheke Island 1081.

For full price items, we will either exchange or provide a store credit, provided that the product/s are in original condition and are accompanied with their original packaging and receipt. For clothing and shoes purchased online, we will exchange or refund any full price item purchased through our website, provided the item is returned in original condition, unworn, unwashed and unaltered. For final sale items, we cannot offer exchanges or refunds, unless the product is faulty.